Please read these terms and conditions carefully before using the me99 platform. This document outlines your rights as a member, platform responsibilities, bonus policies, withdrawal procedures, and all rules governing the use of me99 services.
A summary of the key points you need to understand before using the me99 platform.
Only individuals aged 18 and above are permitted to register and use the me99 platform. Member registration requires accurate information and valid identity verification (KYC) to ensure the safety of all users.
All me99 bonuses are subject to minimum wagering requirements before withdrawals are approved. The wagering conditions, validity period, and maximum betting limits for each bonus are clearly stated in the relevant promotional terms.
Me99 supports deposits and withdrawals via DuitNow, FPX, TNG eWallet, and Boost. All withdrawals are processed once wagering requirements are met and KYC verification is complete. Minimum and maximum withdrawal limits are displayed within the member's account.
Each member is responsible for maintaining the confidentiality of their account password. me99 uses 256-bit SSL encryption to protect all data. Accounts suspected of being accessed without authorisation will be temporarily suspended pending investigation.
Any attempt to cheat, exploit system errors, use bots or automated software, or engage in money laundering activity will result in account suspension or permanent termination without warning.
Me99 reserves the right to amend these terms and conditions at any time. Members will be notified via email or in-app notification at least 7 days before the amendments take effect. Continued use of the me99 platform after the effective date constitutes acceptance of the updated terms.
Welcome to me99, Malaysia's trusted online entertainment platform. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member") and me99 ("Platform", "we", "company"). By registering an account, accessing, or using any services offered on me99, you hereby agree to be bound by all provisions contained in this document.
It is your responsibility to read, understand, and comply with these Terms in full before using the platform. If you do not agree with any part of these Terms, you are advised not to use the me99 platform. Continued use of this platform constitutes your acceptance of all Terms stated herein.
These Terms apply to all me99 products and services, including the website, iOS and Android mobile apps, and all games available on our platform.
Me99 services may only be used by individuals who meet the following requirements:
Each member is only permitted to hold one (1) active account. Registration of multiple accounts by the same individual is strictly prohibited and will result in all related accounts being suspended and balances held pending investigation.
The Know Your Customer (KYC) process at me99 requires members to submit valid identification documents, including a Malaysian Identity Card or Passport. KYC verification is typically completed within 24 business hours. Withdrawals will not be processed until KYC verification is fully completed.
Important: Any false information provided during registration or the KYC process will result in immediate account termination and full forfeiture of all balances.
Me99 supports a variety of deposit methods suited for Malaysian players. All deposits are processed in real time and credited to the member's account once the transaction is confirmed by the payment processor. Accepted deposit methods include:
Member withdrawal requests are processed within 15 minutes to 24 hours, depending on the chosen payment method and account verification status. VIP members enjoy priority withdrawal processing with higher limits compared to standard members.
Me99 reserves the right to request additional documents for withdrawals exceeding certain limits or where unusual account activity is detected. This is standard procedure to ensure the security of member funds and compliance with financial regulations.
Member funds are held in separate accounts, kept entirely apart from the company's operating funds. This ensures your money is always safe and available for withdrawal at any time.
Minimum and maximum deposit limits, as well as daily and monthly withdrawal limits, are clearly displayed on the member account page. These limits may vary by membership tier – VIP Silver, Gold, Platinum, and Diamond members each have different limits in line with their VIP programme benefits.
All bonuses and promotions offered by me99 are subject to wagering requirements (rollover) as stated in their respective promotional terms. Members must fully satisfy the wagering requirements before any bonus funds or winnings derived from bonus funds may be withdrawn.
Me99 uses an advanced detection system to identify bonus abuse. The following activities are considered abuse and may result in bonus cancellation and account suspension:
Me99 reserves the right to cancel any bonus and withhold withdrawals while an abuse investigation is ongoing. me99's decision in such matters is final.
You are solely responsible for keeping your me99 account username and password confidential. me99 will never ask for your password via email, live chat, or any other communication channel. If you suspect your account has been accessed without authorisation, contact the me99 support team immediately.
You are not permitted to share your account, transfer account ownership, or allow any third party to use your account. Each account is for the personal use of the registered owner only.
Me99 offers two-factor authentication (2FA) as an additional security layer for your account. We strongly encourage all members to activate 2FA to protect their account from unauthorised access. 2FA can be enabled directly in your account security settings.
Me99 enforces a zero-tolerance policy towards fraud, money laundering, and any illegal activity on our platform. The following activities are strictly prohibited:
Violation of any of the above prohibitions will result in immediate account termination, forfeiture of all balances and bonuses, and potential legal action where criminal activity is involved.
Me99 is fully committed to responsible gaming practices. We provide a range of self-control tools to help members manage their gambling activity in a healthy manner:
If you or someone you know is experiencing a gambling problem, please visit our Responsible Gaming page for more information and assistance resources.
All content on the me99 platform, including logos, interface design, graphics, text, software code, and trade names, is the exclusive intellectual property of me99 or our licensed partners. You are not permitted to copy, redistribute, modify, or use any platform content for commercial purposes without written consent from me99.
Games available on the me99 platform are the property of their respective game providers and are protected by international copyright. Any attempt to intrude upon or copy game software is a serious offence and will be dealt with accordingly.
Me99 provides its platform and services on an "as-is" basis. While we make every effort to ensure 24/7 platform availability, we do not guarantee that the platform will always be free from technical disruptions, errors, or planned downtime for maintenance.
Me99 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform, including loss of winnings due to technical disruptions beyond our reasonable control. In such cases, me99 will endeavour to resolve the issue promptly and, where applicable, provide appropriate compensation to affected members.
Me99 reserves the right to amend, update, or replace any part of these Terms at any time. Material amendments will be communicated to members via registered email or in-app notification at least 7 days before taking effect. For minor amendments or editorial corrections, notification may be provided within a shorter timeframe.
Members may request account closure at any time by contacting the me99 support team. Prior to closure, all active bonus wagering requirements must be completed or the associated bonuses will be forfeited. Valid balances will be processed for withdrawal in accordance with standard procedures.
Me99 reserves the right to suspend or terminate any member's account without prior notice if there is evidence of a breach of these Terms, fraud, or illegal activity. In cases of termination due to a terms violation, me99 reserves the right to withhold balances associated with the suspected activity pending the conclusion of the investigation.
These Terms and Conditions are governed and interpreted in accordance with applicable laws and regulations. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiations between the member and me99.
If a dispute cannot be resolved through negotiation within 30 days, both parties may opt to resolve the matter through binding arbitration. The arbitration decision is final and binding on both parties.
For any enquiries regarding these Terms and Conditions, please contact the me99 support team via live chat or our support email, available 24/7.
Now that you are familiar with these Terms and Conditions, you are ready to enjoy the best entertainment experience at me99. Register in under 5 minutes and begin your journey alongside more than 500,000 Malaysian players.